Return & Refund Policy

At Cheryl’s Herbs, your satisfaction is our priority. We offer a simple return and refund policy for purchases made within 14 days.

Return Eligibility

> Items must be unopened and in sellable condition, with original packaging.
> A receipt or proof of purchase is required.
> Sale items and gift cards are non-returnable.
> Customers are responsible for return shipping costs.

How to Initiate a Return To initiate a return, contact us at info@cherylsherbs.com or call (314) 645-2165 with your order number. If your return is approved, we’ll send you instructions for returning the product.

Return Address 

Cheryl’s Herbs
7233 Manchester Rd
St. Louis, MO 63143

Damaged or Incorrect Items If your product is damaged or incorrect, please contact us immediately. Include an image of the damaged item for evaluation. We will address the issue and provide the necessary instructions.

Refund Process Refunds will be processed to the original payment method. Please allow up to 14 days for the refund to be reflected in your account.